nusta Privacy Policy – How Your Personal Data Is Protected

When you register and use the nusta platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect identity verification documents where required by applicable regulations, such as a government-issued ID, to confirm that you meet the minimum age requirement and to comply with anti-money laundering obligations. In addition to information you provide directly, we automatically collect technical data when you access our platform — including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless you voluntarily provide it in a support context.

The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals, verify your identity, and provide customer support when you need it. We also use your data to send you important account-related communications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Where you have given consent, we may use your contact details to send you information about promotions, new games, or platform features that may be relevant to you as a Filipino player; you can withdraw this consent at any time through your account settings. We use aggregated and anonymised data for internal analytics purposes, such as understanding how players navigate the platform and which features are most used, in order to improve our services. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not build individual profiles for sale to advertisers or data brokers.

nusta does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only in limited circumstances that are necessary to deliver our services or meet our legal obligations. Our trusted service providers — including payment processors, identity verification partners, and cloud infrastructure providers — may receive access to relevant portions of your data solely to perform their contracted functions, and they are bound by strict confidentiality and data protection obligations. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if we reasonably believe that disclosure is necessary to prevent fraud, protect the safety of our players, or comply with a valid legal process. In the event of a business restructuring, merger, or acquisition, your data may be transferred to a successor entity, but only under terms that maintain the same level of protection described in this policy. We will notify you of any such transfer where required by applicable law.

Our platform uses cookies and similar tracking technologies to ensure that the site functions correctly, to remember your preferences, and to keep your session secure while you are logged in. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and payment flows. We also use functional cookies that remember your language preference, display settings, and other choices you make during your visit, so you do not have to re-enter them each time. Where analytics cookies are used, they collect only anonymised and aggregated data about how pages are accessed and which features are used — no personally identifiable information is included in these reports. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may prevent certain parts of the platform from working as expected. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on our platform.

As a player based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also request that we restrict the processing of your data while a correction or objection is being reviewed, and you have the right to object to processing that is based on our legitimate interests where your individual circumstances warrant it. To exercise any of these rights, please contact our support team using the details provided on the platform — we will respond to verified requests within a reasonable timeframe and in accordance with applicable Philippine data protection requirements. Please note that some requests may be subject to limitations where retention of your data is required by law, such as for anti-money laundering record-keeping or dispute resolution purposes. We will always explain clearly if a request cannot be fulfilled in full and the reason why.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, payment details, and account activity cannot be intercepted in transit. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained on data protection responsibilities and bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify the relevant authorities and affected players in accordance with applicable Philippine law and within the timeframes required. While we work hard to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your nusta account and to keep your login details confidential.

This Privacy Policy may be updated from time to time to reflect changes in our services, applicable Philippine regulations, or industry best practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through their account dashboard or by other reasonable means. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the nusta platform after any update to this policy constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy or about how your data is handled, please visit our FAQ page or reach out to our support team directly. Your trust matters to us, and we are committed to being transparent about our data practices at all times.